About Eichlers

Terms & Conditions

Welcome to Eichler's.com, a website owned and operated by Eichler's.com Inc. If you visit or shop at Eichler's.com, you are accepting the conditions listed below. Such conditions shall be ruled by New York law. Please read them carefully.

Safe Shopping Guarantee

100% Secure, Safe & Private! We guarantee that every transaction you make at Eichlers.com will be 100% safe. We use advanced SSL encryption, the best security available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Privacy

We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.
We may use it to tell you about changes in our services or about special offers we think you'll find valuable. We do not use any cookies on our website and do not store any data with third parties.

Transaction Currency

All transactions are in U.S. Dollars.

Return Policy

If your product is defective, you may return it for a refund, or an immediate replacement, subject to manufacturer/publisher restrictions. Returns of any item must be done within 30 Days from time of delivery. Before returning any item, you must contact our returns department via email within 30 days of your invoice date for a Return Merchandise Authorization (RMA) number. For help with returns, please call us at 888-342-4537 or email returns@eichlers.com Note: Seasonal, sale, specialty, and custom orders are excluded. In addition, items containing both wood and silver and antique leather goods are excluded.

Order Cancelation Policy

Orders can be cancelled, but are not guaranteed to be canceled. If we can we will update you with the cancellation. Please email us at info@eichlers.com or call us at 1-800-883-4245 or 718-258-7643.

Tax

Eichlers.com shall withhold the applicable sales tax for orders to be delivered to addresses within New York State. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

International Orders

All international customers must pay by credit card. We do not accept wire transfers at this time. All international orders must have the same ship to and bill to address entered on their order that is on file with the credit card issuer. International orders cannot be shipped to a different address. Any order placed with an international credit card is considered an international order. Any order placed from outside the United States is considered an International Order, with the exception of U.S. Military Personnel. International orders may be subject to import duties and taxes.

Disclaimer

Eichlers.com cannot be held responsible for any pricing errors due to typographical errors contained anywhere on our site. Every effort is made to ensure the accuracy of information found on our site, as well as the pricing of all of our products. All prices are subject to change.

If you have any questions, comments, or complaints please contact us

info@eichlers.com 718-258-7643 888-342-4537 FAX 718-258-8606

Located at

1401 Coney Island Ave (btwn J & K) Brooklyn, New York 11230